Web Design & Hosting Terms and Conditions

Version 1.0.0. Last updated: 29th May 2025

These terms govern the provision of website design, hosting, and related services provided by T&H DIGITAL LTD ("the Company") and apply in conjunction with the General Terms & Conditions.

1. DEFINITIONS

  • "Buyer" means the client receiving the services.
  • "Website" refers to the digital product designed and developed under this agreement.
  • "Hosting Services" refers to site deployment and management provided by the Company.
  • "Maintenance Plan" means optional ongoing support including edits, security updates, and technical help.
  • "Project Price" refers to the fixed or hourly cost for design and development work.

2. SCOPE OF SERVICES

2.1 The Company shall design, develop, and, where selected, host the Buyer's website in accordance with the chosen pricing plan and client agreement.

2.2 Websites are typically delivered as static builds. Use of a headless CMS may be included where explicitly agreed in writing.

2.3 Hosting is provided via a third party. Linking existing domains to the website is included in the standard package.

2.4 The Buyer may select from the following packages:

  • One-Page Site: £500 one-time fee, with optional hosting, add-ons, and ongoing maintenance;
  • Monthly Plan: £250 per month (12-month minimum term), including monthly hosting and maintenance;
  • Lump Sum: £2,500 one-time payment, including 12 months of hosting (Maintenance not included);
  • Custom Package: Subject to a written quotation.
  • Optional Hosting Package: See Section 4.
  • Optional Maintenance Package: See Section 5.

2.5 Any additional services outside the scope of the selected package will be billed at £50 per hour, subject to a written quote and prior agreement.

2.6 These terms and conditions apply exclusively to websites that are both designed and built by T&H DIGITAL LTD ("the Company").

2.7 The Company does not host or undertake work on websites that have been designed or developed by third parties. This includes, but is not limited to, modifications, maintenance, optimisation, or integrations with such third-party websites.

2.8 Standard pricing shall apply as published or quoted unless otherwise agreed in writing. Any custom pricing or discounts must be confirmed in writing and agreed by both parties to be valid.

3. PAYMENT TERMS

3.1 Payment terms:

  • One Page: 50% upfront and balance payable upon completion.
  • Lump Sum: 50% upfront and balance payable upon completion.
  • Monthly Plan: Billed monthly by Direct Debit, standing order or BACS; 12-month minimum term
  • Custom work: 50% deposit, balance payable on completion.

3.2 Payment must be received before website go-live unless otherwise agreed.

3.3 Invoices are sent on the 1st of every month, and payment is due within 3 working days of receipt.

4. HOSTING

4.1 Hosting is provided by T&H DIGITAL LTD via a third-party hosting provider. While T&H DIGITAL LTD manages the hosting on behalf of the Buyer, the Buyer acknowledges that the underlying hosting services are delivered by a third party and are subject to that provider's service levels and terms.

4.2 The standard cost for Hosting is £30 per month. This includes Cookie Compliance.

Depending on the agreed Payment Terms set out in Clause 3, this cost may be included in the overall package price or invoiced separately.

5. MAINTENANCE & SUPPORT

5.1 The Company offers an optional Maintenance Plan at a rate of £200 per month. This plan includes:

  • Eligible content edits (subject to the Company's discretion and handled on a case-by-case basis);
  • Routine security checks;
  • Technical support;
  • Priority response times for support requests.

5.2 Buyers who have selected a one-time payment option (including the Lump Sum, Custom Work, or One-Page Site packages) may opt into the Maintenance Plan at any time, subject to written confirmation.

6. INTELLECTUAL PROPERTY

6.1 All intellectual property rights in any custom code, scripts, and assets created by T&H DIGITAL LTD during the development of the website shall remain the property of T&H DIGITAL LTD until full payment is received.

6.2 Upon receipt of full payment, and upon the Buyer's written request, all rights, title, and interest in the website's custom code shall transfer to the Buyer. The Buyer is then granted full ownership and a perpetual, non-exclusive right to use, modify, and host the code as they wish.

6.3 All content, logos, branding, and trademarks provided by the Buyer remain the sole property of the Buyer at all times. The Buyer grants T&H DIGITAL LTD a limited license to use such materials solely for the purpose of delivering the contracted services.

7. DELIVERY & ACCEPTANCE

7.1 Websites are delivered as per the specifications in the client agreement.

7.2 The Buyer has 5 business days (120 hours) to review and request revisions.

7.3 No response during this period constitutes acceptance.

8. TERMINATION

8.1 Either party may terminate immediately in the case of:

  • Payment failure (overdue by 30+ days)
  • Material breach not remedied within 30 days
  • Insolvency

8.2 Termination Process depending on payment

8.3 Monthly hosting or maintenance plans may be terminated with 30 days' written notice after the minimum term. If Termination happens before the minimum term has concluded, the full amount is payable.

8.4 The Company may retain files or disable access until outstanding fees are settled.

9. WARRANTIES & LIABILITY

9.1 The Company warrants that:

  • The website will conform to agreed specifications.
  • All work is original and does not knowingly infringe on third-party rights.

9.2 Liability is limited to the total amount paid by the Buyer under this agreement in the 3 months preceding the claim.

9.3 The Company is not liable for:

  • Loss of profits, data, or business opportunity.
  • External service outages.
  • Buyer's changes that affect performance or security.

10. NOTICES

10.1 Any notice or other communication required or permitted under this Agreement shall be given by email to: admin@thdigitalmarketing.co.uk, either party may notify the other in writing.

10.2 A notice sent by email shall be deemed to have been received on the date and time it was transmitted, provided that no delivery failure notification is received by the sender. If the email is sent outside normal business hours (9:00am-5:00pm UK time), it shall be deemed received at 9:00am on the next business day.

11. APPLICABLE LAW AND JURISDICTION

11.1 The laws of England and Wales shall apply to the whole of this Agreement.

11.2 Any question arising out of this Agreement as to the construction or effect of any Intellectual Property shall be decided in accordance with the laws of the country in which the Intellectual property in question has been granted or filed or exists.

12. ON GOING SERVICES

12.1 All services provided during any ongoing term shall be subject to the most recent version of these Web Design & Hosting Terms and Conditions, our General Terms and Conditions, and any other applicable service-specific terms. These may be updated from time to time with reasonable notice to the Buyer. The most current version will always be available on our website, with the effective date clearly indicated.